Opportunity Details
Benefits Access Computer Assistance–Learn More!
A one-to-one meeting with our Volunteer Coordinator to learn more about this role.
The role of this volunteer is to work directly with customers to assist them with computer-based tools to identify available services and benefits to help them achieve financial stability.
Key Responsibilities:
- Warmly greets customers, provides basic instructions, explains the process, and responds to all questions
- Provides community referrals to assist customers in achieving financial stability
- Assists customers in navigating to online resources to complete applications for utility and rent assistance and other benefits as defined
- Assists customers in accessing the customer’s personal online email and uploading and attaching documents to applications as needed
- Provides detailed instructions to customers for next steps to monitor application status
- Maintains log of number of customers assisted and types of applications submitted
- If needed, assists at information window answering customer questions and managing paperwork for customer interviews, including making copies, retrieving faxes and emails with required customer documents
Prevent Homelessness
Other,Clerical/Administration
Age Minimum (with Adult): 18+, Minimum Age:18+
Express Interest
Log in or Register
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Sign up with a team
This link allows you to participate in this opportunity with a team. A team can be a family team, corporate team, or any kind of organized group. When you click on the link you will have the option to:
- Choose an existing team you're already a member or captain of, or
- Create a new team to sign up.
Signup Questions
Please respond to the following questions in order to signup for this opportunity: